Renewing my Philippine passport has never been this easy
UPDATE: It seems that the pickup/delivery method of passport renewal has been discontinued. Check out how it works now at the DFA site. It’s like applying for a US Visa where you set an appointment online. The DFA building has been moved to the new location too at Macapagal Blvd.
Is your passport due for renewal? Or do you want to have the new machine-readable passport already? We just renewed ours and it didn’t take much of an effort to do it. Read along to know how.
I remember the first time I renewed my passport. I had to be at the DFA before 5 AM just to fall in line. Then even at that early, I still had to break for lunch and return to the line afterwards, eventually finishing in the afternoon. It was hellish.
Fortunately, it’s so easy to renew your Philippine passport now via Pilipinas Teleserv. In 14 working days upon submission of requirements, we got our spanking new passports and we only spent 10 minutes inside DFA.
It comes at a cost though (Php1300) but at least you won’t suffer much waiting in line and being scammed at.
Here are the steps on how we did it:
- Apply online for passport renewal
- Gather requirements
- Wait for pick up
- Go to DFA for personal appearance
- Wait for your passport to be delivered
Apply online
Head to Pilipinas Teleserv to apply for your passport renwal. Make sure everything you entered is correct and matches your current passport.
Take note of your pickup and personal appearance dates and also the place where they will pick up your requirements and deliver your passport.
Gather requirements
- You need 3 passport-sized photos with royal blue background. Make sure you’re wearing something with collar. Don’t wear accessories and eyeglasses if you can.
- Photocopy pages 1, 2, 3 (amendment), inside and back cover of your passport as well as the page showing your last departure and arrival stamps.
- Current passport
Wait for pickup
Their courier (2GO) will arrive within 8 AM to 5 PM on your chosen date and on the place you entered in the application form.
If you don’t wish to wait the whole day, call them up at 737-1000 and request what time their courier should come. It’s either before lunch or after lunch.
When the courier arrives, hand over the requirements. The courier guy will check to make sure everything’s in order and will ask for your payment. You will have to pay in full and will be given a receipt and instructions for your DFA adventure.
Personal Appearance Time
We spent more time going to DFA than waiting inside for our thumbprints and signature. Everything was a breeze.

Be careful of scammers. Don’t talk to strangers outside the barricade even if they wear barongs and have ID’s (which are dubious at close inspection) and you’ll be fine.
In Gate 3, there’s a 2GO booth outside where you will show your receipt. A person will be assigned to assist you inside. You don’t have to wait long to be called for your signature and thumbprint.
Take note of their personal appearance schedule: Mon-Fri 8:30am-11:00am or 1:00pm-3:30pm; Sat 8:30am-10:00am only.
Delivery
Your passport will be delivered promptly on the date and place you specified in your application form. You need to issue an authorization letter (with ID) if you can’t receive it yourself. Be sure to double check for correctness.
There you go. For more information, head to passport.com.ph. They also accept new passport request now.
You might also be interested in:
- I hate renewing my driver’s license
- My Panasonic LX3′s trip to the 9th Philippine Toy Convention
- Different varieties of Philippine rice
- Pepeng has entered Philippine Area of Responsibility
Filed under: Tips n' Trix, Travel



wow, very informative. sayang puro new kami lahat, may diprensiya ang old passport ko eh.
calvin: hehe sige tago mo lang itong info in case kelanganin mo ulit.
oh, di ba? ang nakakainis talaga, mas matagal pa yun byahe papuntang DFA kesa yun total time mo dun. hehehe
sana lahat ng government service natin ganyan ang efficiency level. =)
oo sana ganyan ang service pati sa private sectors >:)
wow…. thanks for the info.
hey natuwa naman ako when I was searching in google about this “renew philippine passport online how much?” Your blog entry came up 7th in the search results!
Question, P1300 per head ba yung bayad?
Yup. per head yun. although i think meron na rin yung DFA sariling service just like that. hindi na dadaan ng 2Go. ganun ginawa ni cookie eh.
Alright, thanks I’ll look that up.
what if expired na ung passport may fine ba un?salamat
Nope. Hindi sya parang driver’s license.
hi.. ask ko lang ma expire yung old passport ko and my kids ages 9 and 7 on may2011, gusto ko kumuha ng bagong passport namin, pede naba? need ko ba get ng authenticated b.cert ulit?
Hi pwede na magparenew kahit mtagal pa expiry. Not sure about birth cert though
Hi.. Ask q lang qng nag aaus din kau ng loss passport? Kc teleserve website is always out. I cant ask any question tuloy.
Kylangan p din ng appearance dun db?
naku di ho ako nag-aasikaso ng mga passport. simpleng mamamayan lang ako. pero tama ka kelangan ng appearance pag lost passport.
hi calvin…do they give back your old passport when they delivered it? thanks
Yup you will also get your old passport back.
Hi Calvin, my passport is damaged by Ondoy and i have to go somewhere this Aug 2010. Want to ask if this pick up think still applies up to now? or nagbago na policy nila?
If I do have chaperon is he/she allowed to stay inside the building?
Hi Lian, i just checked their site and mukhang hindi na ginagawa itong pickup/delivery method. you have to go there to submit your application like normal.
I haven’t been to the new DFA office so hindi ko talaga alam how it goes there sorry.
Thanks Calvin. I did call their hotlilne hindi na nga raw sila gumagawa noon. Kung alam ko lang na tampered passport ko after Ondoy sana na experience ko yang service na yan.