7 things you want to ask your Philippines customs officer
I had the pleasure to ask some questions regarding our highly irregular Bureau of Customs to our friendly licensed customs broker, Mr. Phillip. He was very helpful in helping me understand how Fedex and BOC was able to charge me an insane amount for an item I bought online and shipped from Singapore.
Through that post, I saw a lot of people getting irked with how Customs charge them for imported goods. So I compiled a list of questions and asked Mr. Phillip to answer them.

Here is some sort of FAQ if you’re planning to have an item shipped here from abroad.
1. Which method of shipping is better for the recipient? Via post office (regular) or via courier such as Fedex, DHL, etc.?
Both are better but it depends who is best in clearing your shipment on time and will free you of any hassle. My advice, if the goods are only letters, documents, etc. try to send it via EMS. If the items are loose cargo (LCL) or the so called “balikbayan boxes” send it thru so called “Balikbayan Cargo Forwarders”. Take note it will take a month or two for this kind of shipment method because it’s via seafreight!
2. What are the factors that comes into play why I have to pay Php4000 for an item valued at Php6000? Is paying almost or more than 50% of the cost normal?
Customs is implementing the WTO (World Trade Organization) Valuation System called “Transaction Value”. The dutiable value of an imported article subject to an ad valorem rate of duty shall be the transaction value, which shall be the price actually paid or payable for the goods when sold for export to the Philippines.
Usually, the cost of insurance and cost of transport of the imported goods from the port of exportation to the port of entry in the Philippines is also added in your dutiable value (purchased price).
3. Sometimes, people are not being taxed? How come?
There are a lot of scenarios that can happen. One thing for that is that shipment imported has Tax Exemption duly provided by the consignee. But NOT all shipments can be subjected to Tax Exemption especially personal shipments.
4. Are used or free items such as replacement items also taxable?
Yes as per section 100 of Tariff and Customs Code of the Philippines:
ALL ARTICLES, when imported from any foreign country into the Philippines, SHALL BE SUBJECT TO DUTY UPON EACH IMPORTATION, even though PREVIOUSLY EXPORTED FROM the Philippines, EXCEPT as otherwise SPECIFICALLY PROVIDED for in this CODE or in OTHER LAWS
Calvin: Bummer. This is so unfair!
5. What is the rate of duty for and how do i know if they applied the correct rate for my item?
The rate of duty is the duty apply on the shipment arrived and based on World Customs Organization’s Harmonized Tariff System. This depends on the item you purchased or imported here in the Philippines.
It would be better if the seller or shipper determine the correct harmonized code so that customs can easily find the correct rate of duty.
Calvin: You can determine the rate of duty on the Tariff Commission’s website. Mobile phones don’t have rate of duty by the way while garment has the highest at 15%.
6. Is there an online calculator on how you can estimate how much Customs should charge you?
Not that I know of. But if you need to know the basics how to compute the duty and tax, you have to seek assistance of a licensed customs broker. Few courier companies has their own system of computing the duties and taxes.
Calvin: We’ll see if we can program one for you guys.
7. What happens if I can’t or I won’t pay for the item because the tax is too high?
Customs will treat the shipment as abandoned as per section 1801 to 1802 of Tariff and Customs Code of the Philippines (PD1464) as amended by RA 7651.
There is 30 days period starting from the date of discharge of the last package of the shipment and not extendible and 15 days after filing of the necessary import entry. Abandonment can be categorized as:
- Express Abandonment – expressly signifies in writing his intention to abandon the shipment to the Collector of Customs.
- Implied Abandonment – the importer fails to file necessary import entry within 30 days from discharge of the last package OR importer is duly notified and filed an entry but FAILS to claim his importation 15 days after the FINAL ASSESSMENT or notice to claim his importation.
Once abandoned, Customs will auction the abandoned goods as per section 2601 of the Tariff and Customs Code of the Philippines as implemented by CMO 5-2003 or the Rules and Regulations on Public Auction or Negotiated Sale.
Calvin: Or… sell it on eBay.ph?
I’m going to ask our friendly and helpful customs broker to subscribe to this post so if you have any more questions, maybe you can ask them in the comments.
You might also be interested in:
- Oops… Philippines Customs did it again
- FedEx and the insane Philippines Customs Taxes
- Early Christmas for Customs officers?
- Philippine’s or Philippines’? What should I use?
Filed under: Think About It, Tips n' Trix




hi! may i ask ur help, i have this parcel a small one, its a gift from a friend, its a sling bag from canada…my fren paid the shipping for 18.84 dollars, its was sent thru EMS, they are asking me to pay PHP 2408. basically, the parcel is at the local post office now. plus 75. When I saw the receipt from customs, this is the computation
1lady bag–$128
Postage–$18.84
insurance–$5.87
—————————
$152.71
x 43.018
————————-
Php 6,570
x 15%
———————-
Php 985—duty
250
265
——————–
PHP 908—VAT
Summary:
CD: 985
Vat:908
PPF 250
CDS:265
——————-
Php 2408
I think this is unreasonable amount for me to pay because my friend hu sent the parcel paid $18.84. ith my knowledge the parcel will not arrive here in the Philippines if the sender did not pay for the postage. i spoke with one of the employees of customs he calims to be a lawyer…he said… KELANgan BAYRAN MU YAN KC YAN ANG TAX…binabayad sa mga titsers yan…i was aking why do I have to pay for the postage that was already paid….but still he insisted that the sender did not pay for the postage that’s why i have to pay for the postage….!!!!
One thing more, can I ask if my item is considered taxable its a coach sling bag…1 piece only???its for personal use… and what I know of….cumputes taxes have fixed rates during computation… what is this…kung feel lang ng examiner dun nya lalagyan ng tax…
please help….i am a corned citizen who doesn’t tolerate corruption!!
Thanks and more power
I have the same situation with you. That’s dirty things which I can not understand in Philippines.
Ganyan talaga yan pati sa BIR. pero pag makipag ayos ka sa mga fixers nila makakamura ka pero off the record na yun kasi diretso sa bulsa ng mga corrupt officials ng Customs. Yung may resibo man silang issue iba na ang laman.
i have already experience this i bought 4 pairs of jordan sandals from eastbay of u.s i paiad all the expenses including my shipping but when the package arrive the ups driver call me trough my cellphone and he said that im going to pay a amount of 3000php for the custom tax $186 is the price of the items, what im gonna do i nid any help about this, should i pay the 3k.
One word to describe them.. Terible! I got my package today sent via priority mail USPS, declared amount was $105. Package contains a small purse and a perfume set and they asked me to pay P1,831.00! I told the guy who opened the box that i dont have that money, he said you can ask for a discount. So i spoke with the lady who computes the tax and told her that i dont have that amount and if i can get a discount.. She talked to the manager and told me to just talk to him, the manager asked me how much money i have so i said i only have P500, he said this na pabulong– baka kase di nila tanggapin masyado mababa,how about P800.. I gave in.. I just told him sge kahit maglakad na lang ako .. Advice is pwede sila inegotiate.. Hope this helps
hi..i just ordered face paints, glitter tatto kits from USA.total cost is Php 21000 including shipment. I am sick worried how much they will charge me, again…Anyone who has idea? I have an experience before, ordering dresses from china… the tax is more than half the total of my orders and I had it shipped through fedex, so it really cost me much…i wish to air out my concerns since this time around, the worth of the items have ordered online ais bigger compared to the ones i ordered from china